Privacy Policy

Royal Cable’s Privacy Policy

This privacy policy will explain how our organization used the personal data we collect from you when you use our website.

What does Royal Cable do?

Providing subscribers with affordable cable TV and internet connection with
the highest standard of video quality and fast internet service connectivity within
their reach.

Purpose and Scope

This Privacy Policy outlines our commitment to respecting your privacy and protecting your personal information. It details how we collect, use, disclose, store, and secure your data when you use our services.

We collect your personal information to:
Provide and improve our services: We use your data to deliver and personalize your experience, including features like recommendations, account management, and customer support.

Communicate with you: We may send you important information about our services, updates, security alerts, or marketing messages (if you consent).

Types of Personal Data that will be Processed

We collect and process various types of personal data to provide you with our services and improve your experience, all while prioritizing your privacy.

A. Identification and Contact Information:

  • Name
  • Address
  • Birthday
  • Email address
  • Phone number
  • Social Media Account
  • Resident Type
  • Company Name
  • Office Address
  • Position
  • Years in Company

Usage Information:

B. Website and app usage data

  • Browsing history
  • Search queries
  • Interactions with content
  • Device information (IP address, browser type, operating system)
  • Location data (if permitted for specific services)
  • Marketing and Communications Information:
  • Subscription preferences
  • Email and push notification preferences
  • Participation in surveys or contests
  • Customer Support Information:
  • Inquiries and support requests
  • Feedback and comments
  • Other Information:
  • Information about your interests and preferences, based on your interactions with our services
  • Information from third-party sources, such as social media platforms (if you connect your accounts)

How will the Personal Information be Processed

The processing of your personal information will depend on the specific purpose for which it was collected. However, here’s a general overview of how your data might be processed:

  • We collect your data through various means, such as when you create an account, use our services, fill out forms, or interact with our content.
  • We may also collect data indirectly from third-party partners, like social media platforms, if you choose to connect your accounts.

Who is the Personal Information Controller

In the context of this policy, the Personal Information Controller can be either:
Us: If you interact with our services directly, such as through our website or app, then we (the company behind this Privacy Policy) are the PIC. We are responsible for ensuring your data is processed lawfully, fairly, and in accordance with this policy and applicable privacy regulations.
A Third Party: If you use certain features or services that involve a third-party partner, that partner may act as the PIC for the specific data collected and processed through their service. We will clearly identify such situations and provide you with relevant information about the third-party PIC.

Disclosure of Personal Data

  • We may disclose your data to third-party service providers who help us operate our services, such as data hosting providers or analytics.
  • We will only share your data with third parties with your consent or as necessary to fulfill a legal obligation.
  • We have strict contractual agreements with all third-party partners to ensure they protect your data and use it only for the intended purposes.

Storage of Personal Data

  • We store your data securely using industry-standard practices, like encryption and secure servers.
  • The storage duration varies based on the data type and legal requirements. We retain your data for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

How does Royal Cable protect Personal Data

• We take data security very seriously and implement various technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
• This includes measures like firewalls, intrusion detection systems, and regular security updates.

Your Rights as a Data Subject

We are committed to respecting your privacy rights and provide you with control over your data. You have the right to:

  • The right to be informed – You have the right to be informed whether personal data pertaining to him or her shall be, are being, or have been processed, including the existence of automated decision- making and profiling.
  • The right to object – You have the right to object to the processing of your personal data, including processing for direct marketing, automated processing or profiling.
  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You has the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to damages – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

What are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use Cookies?

Our Company uses cookies in range of ways to improve your improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of Cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to Manage Cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of their Websites

Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy Policy

Our Company keeps its privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on February 1, 2024.

Contact Us

We are committed to being transparent about our data practices and will keep you informed about any significant changes to this policy.
We encourage you to reach out to us via #8822 if you have any questions or concerns about how we handle your personal information, please contact us through our Data Privacy Officer at