ROYAL CABLE

1. ABOUT ROYAL CABLE

Royal Cable provides subscribers with affordable cable TV and internet connection with the highest standard of video quality and fast internet service connectivity within their reach.

4. HOW WE USE YOUR PERSONAL DATA

• Provide, operate, and improve our services
• Manage accounts and subscriptions
• Communicate service updates, security alerts, and notifications
• Provide customer support
• Send marketing communications, where consent is provided
• Comply with legal and regulatory requirements

2. PURPOSE AND SCOPE

This Privacy Notice outlines our commitment to respecting your privacy and protecting your personal information. It details how we collect, use, disclose, store, and secure your data when you use our services.

5. HOW WE COLLECT PERSONAL DATA

• Account registration and application forms
• Website and app usage
• Customer service interactions
• Third-party integrations, such as social media platforms

3. PERSONAL DATA WE COLLECT

6. PERSONAL INFORMATION CONTROLLER

Royal Cable acts as the Personal Information Controller (PIC) for personal data collected through our systems.

In some cases, a third-party partner may act as the PIC for specific services. We will inform you when this applies.

7. DISCLOSURE OF PERSONAL DATA

• We may disclose your data to trusted third-party service providers, such as hosting, analytics, and customer support partners
• We only share personal data with your consent or when required by law
• We ensure our partners protect your data and use it only for intended purposes

8. STORAGE AND RETENTION

We store your data securely using industry-standard safeguards, including encryption and secure servers.

We retain data only as long as necessary for the purposes collected or as required by law.

9. HOW ROYAL CABLE PROTECTS PERSONAL DATA

• Firewalls and intrusion detection systems
• Regular security updates and monitoring
• Technical and organizational safeguards against unauthorized access, disclosure, alteration, or destruction

10. YOUR RIGHTS AS A DATA SUBJECT

• Right to be informed – to know whether your personal data is being processed
• Right to object – to object to processing, including direct marketing and profiling
• Right to access – to request copies of your personal data
• Right to rectification – to correct inaccurate or incomplete information
• Right to erasure – to request deletion of your personal data under certain conditions
• Right to restrict processing – to request limitation of processing under certain conditions
• Right to data portability – to request transfer of your data where applicable

11. COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information.

How we use cookies

• Keeping you signed in
• Understanding how you use our website

Types of cookies we use

• Functionality cookies to remember your preferences such as language and location

How to manage cookies

You can set your browser not to accept cookies and remove cookies from your browser settings. Some website features may not function properly as a result.

12. THIRD-PARTY WEBSITES

Our website may contain links to other websites. This Privacy Notice applies only to our website. If you click on another website, please read their privacy policy.

13. CHANGES TO THIS PRIVACY NOTICE

We keep this Privacy Notice under regular review and post any updates on this page.

This Privacy Notice was last updated on February 1, 2024.